Questions regarding any of the information presented on this Web site can be directed to the Employee Services Unit (ESU). The ESU is a call and transaction processing center that handles benefits, retirement, leave of absence, annual enrollment and other human resources related inquiries and transactions for Travelers employees in the United States.

EMAIL

Email the ESU at 4-ESU@travelers.com.

PHONE

Call 800.441.4378 from 7:30 to 5:00 p.m. CT, Monday - Friday.

FAX

Fax completed forms or documentation to 866.871.4378.

MAIL

Travelers Employee Services Unit

Mail Code 9275-SB02L
385 Washington Street
Saint Paul, MN 55102-1396

* This link is accessible only to employees logged into Travelers secure network.