HIPAA was designed to protect your rights to privacy as it relates to your private health information from the plans so that, in general, Travelers and its employees cannot access that information from the plans or distribute that information, except as authorized by you or allowed by law.

For further information regarding HIPAA, please select one of the following options:

• HIPAA Privacy Practice Notice (PDF)* - Describes how your medical information may be used and disclosed and how you can get access to this information

• Privacy Policy (PDF)* - Describes the commitment of Travelers to protect the privacy and security of protected health information and the rights of participants in the health plans

• FAQs (PDF)* - Frequently asked questions for health plan participants

• Complaint Procedures (PDF)* - Describes the process for submitting a HIPAA-related complaint

• HIPAA Authorizations: Representative (PDF)* - Authorization for the use or disclosure of protected health information for anyone acting as a personal representative for the individual whose protected health information is being used or disclosed

• HIPAA Authorizations: Claims Advocate (PDF)* - Authorization for the use or disclosure of protected health information needed to resolve an individual's claim

• HIPAA Authorizations: General Use (PDF)* - Authorization for the use or disclosure of protected health information needed for general use